Service Sector Should not be managed by Government

The recent example with the Department of Post & Telephones, GOI has made me to believe it is right time for the government to withdraw from postal & telephone services. In the last month I booked new connection with Bhopal Telephones online & it never materialized. After 2-3 days of booking we started reminding. Every time new person received the call, repeated the same questions & promised for the solution. But it never was converted into action. Fortunately the GM Administration of Bhopal Telephones happen to be my friend. I narrated this story of his department. He also did not listen the story but asked the details and instructed to his junior for the job. I got the telephone installed. But the first request is still pending waiting for the closure.
Second incidence occurred with Department of Post. We  sent our tender documents by Speed Post to Patna & booked the letter from Hazarat Nizammuidin Post Office New Delhi on 18th March 2011 with a hope it will reach by 21st as 24th being the last day for the document to reach. It was sent from the National Capital to a state capital. It did not reach to the addressee even by 24th March 2011 ( i.e. today).

It appears it is high time for the government to open this sector free for the private operators. The GOI should strengthen them for the welfare of the national development rather than  protecting inefficiency & callousness in the Government.
Dr S K Trivedi